About Us
Haven Community Services (HCS) Ltd. is committed to promoting safe physical and psychosocial environment to every client we support, which is vital in assisting them achieve their full potential whether in a Staffed Residential Setting or in their own home through our Community Services.
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HCS recognizes the constantly changing nature in every person’s life and therefore promotes ongoing collaboration between staff, clients, families, and other support network in an attempt to formulate a culturally-sensitive and person-centred plan so as to allow clients to maximize their strengths, uncover their hidden potentials, and subsequently work towards effective community integration / reintegration and most importantly, help clients live a full and satisfying life,
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Core Values
Our service delivery is guided by the following core values:
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Genuine concern
HCS views every client as a human being and not just the medical diagnosis that goes with each one of them. We value human relationship and recognize that the rapport that we build with every client is the first step in a successful relationship.
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Hope
HCS believes that every client that they serve has a chance for a brighter future and maintains the same attitude every step of the way. Together, we'll keep trying....
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Treat other’s as you’d like to be treated
HCS recognizes that ongoing respect is a vital part in a successful working relationship with the client.
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Person-Centred Approach
"Tell us what you need and how you want it to be done and we'll let you know what we can do to help."
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Strength-based
With the utilization of the Person-Centred Plan, we constantly look at the achievement of goals with the use of the client’s assets/strengths.
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Empathy and Nonjudgmental
Guided by the founders’ philosophy in their professional practice, “Every behaviour is caused and can be explained,” we are committed towards the objective understanding of every client.
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Collaboration
HCS recognizes that there is only one way for the service delivery to work and that is to collaborate with the client and his/her support network every step of the way.
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Safety for everyone
HCS recognizes that every person that is involved in this process has the right to physical and psychosocial safety. Hence, client and staff safety will always be a top priority.
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Empowerment and Self-Reliance
HCS values every client as a human being that deserves to be in control of their lives and are well aware of their rights. HCS takes every effort to support each client in building their confidence and independence in community living.
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Holistic Approach
HCS deals with each client as a whole person, not just his or her disability.
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Through all these, HCS aspires that clients may find a new meaning in life that would allow them to experience the happiness
that they truly deserve.
Mission
To promote successful community living
guided by the principles of
Person-Centred Approach,
Trauma-Informed Practice,
Psychosocial Rehabilitation,
Recovery Model, and
Positive Behavior Support.
Vision
That the individuals that we support can comfortably be themselves and achieve their full potential
despite their existing limitations.
